Support

Overview

Support staff from Dash Solutions to answer questions and troubleshoot potential application issues. For questions related to the operation and function of this application, please refer to the Dash documentation before submitting a support ticket.

For issues related to Amazon Web Services, cloud services, and overall cloud service availability please contact AWS Support.

 

Submitting A Support Ticket

You can reach Dash Support in a number of ways:

1. Send us an email at [email protected]

For application issues, please include the following information in your email:

    • Contact name, email address, and phone number (optional) for responding to inquiries
    • A description of the issue or problem
    • The URL where this problem has occurred

2. Send us a message via application chat.

    • Inside your Dash application, you can click on the chat icon in the bottom right-hand corner to reach our support staff.

3. Send us a message via the Dash website

    • You can visit the Dash support page at https://www.dashsdk.com/support/
    • Please share any necessary contact information and issue details when submitting a support ticket